Inside Sales Specialist
Location: Oklahoma City, OK
Connections text marketing platform is revolutionizing how small and medium sized businesses and organizations communicate with customers and members. We are expanding rapidly and currently in need of 5 Sales Specialists. We are passionate about technology and believe it can make a meaningful difference to our client's success. Located in Edmond, OK we've created a unique workplace. Our people are our life blood and we work hard to provide a team atmosphere filled with support for all of our employees!
The Sales Specialist will provide personalized education for incoming warm signups, and move them through the sales funnel. In this role the candidate will help demonstrate the value of Connections's products to our clients, over phone, chat, and other channels. Candidates will be responsible for providing an amazing client experience, delivering prompt and accurate technical support, and ensuring client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, curiosity and the ability to work in a dynamic, fast-paced and fun environment.
Provide personalized education that aligns with our company, directly impacting and improving the customers communication and engagement efforts. Develop and maintain deep expertise of all Connections's branded products. Help customers plan and understand the best way to utilize our products based on the customer’s business needs or business plans.
Use a customer-focused, value oriented sales approach to educate customers on Connections's value proposition
Think independently and critically, to build proven value faster for both the customer and Connections.
Responsible for creating policies and procedures that optimize the customer experience and conversion rates.
Effectively manage and execute a sales pipeline, from top of funnel all the way to close.
Challenge yourself, your teammates, and your leaders to continually improve our team’s performance.
Never happy with "good enough"
Have a passion for providing value and generating revenue
Adapt constantly to a rapidly changing environment, we're growing fast and we expect you to be able to keep up.
Take ownership of your results by exceeding the monthly goals and new revenue metrics. Successful track record in meeting and exceeding goals in prior roles (preferably in inbound/outbound sales, or in a revenue focused performance role).
Strong quantitative and qualitative analytical abilities
Understand how to interact and navigate web-based software
Excellent oral and written communication skills
Ability to handle multiple customer requests at once
Superior typing and phone skills
Ability to perform administrative functions
Strong organizational skills
Excellent system skills including Excel
Commission (based on performance), profit sharing, and other performance based incentives
Fully paid medical benefits (medical, vision, dental and life insurance)
Healthy commission plan
And many more additional perks…
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